Jury consultant weighs juror perception in AI chatbot harm lawsuits
Character Technologies and its Character.AI chatbot platform face the first state lawsuit alleging the company violated consumer and data-protection laws by targeting children and facilitating self-harm. Kentucky Attorney General Russell Coleman filed the complaint on January 8, 2026. Separate litigation from Texas parents makes similar allegations—that the chatbot promoted self-harm, violence, and sexual content—and seeks to shut down the platform until safety defects are remedied.