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Fast Company op-ed argues 2026 studies show AI adoption has yet to move firm productivity

Published
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15

Why it matters

The Fast Company opinion piece revisits a December 2024 Harvard Business Review article by Nicole Radziwill and Todd McClees, which warned that most enterprises were poorly positioned to benefit from AI. The new piece argues that the warning still holds: AI is as much a human problem as a technical one, and workers need support to see gains. It points to three 2026 studies. A February NBER survey of about 6,000 executives found that two-thirds say their companies use AI, but 90% say it has had no impact on productivity or employment over the past three years. A March working paper from economists at the Atlanta and Richmond Federal Reserve banks and Duke University, based on roughly 750 executives, found that perceived productivity gains exceed measured ones. A January UK government report said there was "limited robust statistical evidence" linking higher firm-level AI adoption to higher overall productivity.

The exact NBER figure varies by source. Some write-ups report 89% of managers rather than 90% of executives. Several of the numbers in the piece also come from secondary sources, including vendor blogs and summaries, not the original papers. Those papers should be checked before any figure is repeated. The piece also cites a 2025 METR randomized trial in which experienced developers using AI tools finished 19% slower while believing they were 20% faster. Stanford's 2026 AI Index reports task-level gains of 14 to 15% in customer support, 26% in software development, and 73% in marketing output. The gap between those task results and firm-level outcomes is the central unresolved question. A claim that over 40% of agentic AI initiatives will be cancelled by 2027, attributed to Gartner, appears only in some sources.

For attorneys, the divergence matters in practice. A WSJ analysis cited in 2026 found that 40% of workers report saving no time at all using AI, while executives are far more optimistic. Any deal diligence, vendor representation, or client advice that treats AI productivity gains as established should separate task-level evidence from company-wide results. Workforce decisions justified by AI efficiency deserve the same scrutiny, since the executive-employee gap is where disputes are likely to surface.

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