The system's knowledge base was vetted to ensure legally accurate, worker-centered advice. Early beta results show 93 percent of testers applied the chatbot's guidance in real situations, 25 percent negotiated pay increases, and more than three-quarters reported high trust in the tool. One user, a cleaner named Leydy, secured a $2-an-hour raise and paid vacation after using Ask Aya's negotiation guidance.
Domestic workers—nannies, cleaners, and home care aides—typically lack federal labor protections and face elevated risks of wage theft and retaliation, particularly women of color working in isolation. NDWA frames Ask Aya as "dignity-driven AI," a worker-governed model distinct from extractive commercial systems. Attorneys advising workers in this sector should monitor how the platform's legal guidance holds up under scrutiny and whether it influences enforcement priorities or litigation strategies around domestic worker wage claims.