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Capgemini sets 2028 targets, betting on agentic AI consulting growth

Published
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13

Why it matters

Capgemini announced its 2028 strategic plan on May 27, 2026, projecting revenue growth of 5.5% to 7.5% annually through 2028 at constant currency, with agentic AI positioned as the primary growth engine for its consulting and transformation services. The French IT services firm set operating profit targets of 12.1% to 12.3% of revenue and committed to generating more than €6 billion in cumulative organic free cash flow over 2026 to 2028. The company framed its strategy around five AI-driven value pools: modernization of legacy systems, new AI-oriented technology stacks, governance of agentic systems, product and service "agentification," and AI-enabled operations.

Capgemini's announcement came at its capital markets day and initially drove share prices lower, suggesting investor skepticism about the guidance or the strategic emphasis on agentic AI as a near-term revenue driver. The company's confidence rests partly on its own research projecting that AI agents could generate up to $450 billion in economic value by 2028, though Capgemini acknowledges that enterprise adoption remains constrained by scaling challenges and trust barriers.

For in-house counsel and corporate development teams, this signals Capgemini's aggressive positioning in AI consulting and transformation services through the end of the decade. The plan matters as a competitive marker: it reveals where a major consulting firm expects demand to concentrate and how it intends to capture share in the agentic AI market. Enterprises evaluating AI transformation partners should monitor whether Capgemini's execution matches these commitments and whether competitors respond with comparable strategic pivots.

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