The scheme operated through multiple corporate entities including Consumer Law Protection LLC, Premier Reservations Group, Resort Transfer Group, and Timeshare Help Source, charging consumers between $5,000 and $80,000 per exit that never materialized. The DOJ and FTC filed their initial complaint in November 2022. Seventeen other defendants, including co-defendants George Reed, Louann Reed, Scott Jackson, and Eduardo Balderas, were resolved in prior rulings; four individuals owe $11 million in partial suspension. The April 1 judgment concludes the multi-year enforcement action.
Attorneys representing consumers in timeshare disputes should monitor enforcement trends in this space. The FTC has signaled heightened focus on exit scams targeting seniors, and the substantial judgment against Carroll—exceeding $140 million—signals the agency's commitment to pursuing individual operators, not just corporate entities. Practitioners should expect continued FTC and state AG activity in this sector.